Cancellation Policy

We understand that life gets busy and things change from day to day. However, our appointments are reserved for you personally and without enough notice, we miss the opportunity to fill that appointment time.

Our appointment SMS reminders are sent out 48 hours in advance.  

Eros Hair reserves the right to cancel any non-confirmed appointment. If you wish to change or cancel your appointment, we kindly asked you to provide at least 24 hours notice or a 50% cancellation fee will be charged to your account.

Deposit Policy

A $50 deposit is required for all colour and extension services. This will be used towards your service and fully refunded if you need to cancel your appointment 24 hours or more prior to your appointment.

If you change or cancel your appointment under 24 hours, unfortunately you will lose your deposit.